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How pelangi123 Protects Your Personal Data

At pelangi123, your personal data belongs to you — we collect only what we need to run your account, process transactions through DANA, OVO, GoPay and QRIS, and…

Data collected only as neededDANA, OVO, GoPay & QRIS transactions protectedYour right to access & deleteNo data sold to third partiesAccount-level security controls

Explore the Lobby Read FAQ

What Data We Collect and Why

pelangi123 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect your name, email address, and the payment method you choose — whether that is DANA, OVO, GoPay or QRIS. Transaction records are retained to verify deposits and withdrawals, resolve disputes, and comply with applicable local regulations. Device

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identifiers and session logs are stored temporarily to detect unusual login activity and protect your account balance. We do not collect data beyond what is operationally necessary, and your rights to access, correct or erase this data depend on local law. We are committed to applying
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data-minimisation principles across every account interaction, from registration through to the last transaction you make with us.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

If you have a question about how your data is stored, want to request a copy of your records, or need to correct inaccurate information, our privacy support team is available seven…

Live Chat Reach our privacy team directly through the live chat window on pelangi123.xyz, available every day from 08:00 to 23:00 WIB for account data questions and access requests.

Email Request Send a formal written data request to our privacy email address. We aim to respond within two business days and will confirm receipt of your request on the same day it arrives.

WhatsApp Support For faster informal queries about what data we hold on your account, our WhatsApp channel connects you to a privacy-trained agent without waiting in a general support queue.

DATA HANDLING STANDARDS

Six Ways We Keep Your Data Safe

We apply layered controls across data storage, transmission, and access — so every piece of information tied to your account is handled with consistent care.

Encrypted Transmission

Every data packet sent between your browser or app and our servers is encrypted using TLS. This applies to payment data from DANA, OVO, GoPay and QRIS equally, with no exceptions for mobile sessions.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can review and withdraw consent for non-essential cookies at any time through the cookie settings panel on our site.

Account Security Settings

Your account dashboard includes a security section where you can update your password, review active sessions, and log out of devices you no longer use — all without contacting support.

Data Retention Schedule

We keep transaction records for the period required by applicable local regulations, after which they are deleted from active systems. Inactive account data is reviewed on a 12-month cycle and pruned where local law permits.

No Third-Party Data Sales

We do not sell, rent or trade your personal information to marketing companies or data brokers. Data is shared only with payment processors such as DANA and OVO where technically necessary to complete a transaction.

Data Correction Requests

If any stored data about your account is incorrect — name, contact details or payment records — you can submit a correction request via live chat or email, and we aim to action it within two business days.

Your Privacy Policy Questions, Clearly Answered

The questions below cover what we actually hear from people opening accounts and managing their data on pelangi123. If your question is not listed here, our live chat team is available from 08:00 to 23:00 WIB every day to give you a direct answer tied to your specific account.

We collect your name, email address, chosen payment method (DANA, OVO, GoPay or QRIS), and device identifiers. We do not collect payment card numbers directly — those stay with the payment processor handling your transaction.

Transaction references from DANA, OVO, GoPay and QRIS are stored in encrypted databases used only for deposit verification and withdrawal processing. Raw payment credentials are never written to our servers — only confirmation tokens are retained.

Yes. Submit a data access request via email or live chat, and we will send you a summary of your stored account data within two business days. The scope of this right depends on local law in your region.

Contact our privacy team through live chat between 08:00 and 23:00 WIB, or send a written request by email. We will confirm which data can be deleted and which must be retained under applicable local regulations before proceeding.

We share data only with the payment processors (DANA, OVO, GoPay, QRIS) needed to complete your transactions. We do not share data with advertisers, affiliate networks or data brokers — your account information stays within our operational chain only.

We use essential session cookies to keep you logged in and optional analytics cookies to improve page performance. Non-essential cookies can be turned off through the cookie settings panel on pelangi123.xyz at any time without affecting your account access.

Transaction records are kept for the duration required by applicable local regulations. Account profile data for inactive accounts is reviewed every 12 months. Where local law permits, data is deleted once the retention period ends.

How pelangi123 Protects Your Personal Data

How to Reach Our Privacy Team

Six Ways We Keep Your Data Safe

Encrypted Transmission

Cookie Controls

Account Security Settings

Data Retention Schedule

No Third-Party Data Sales

Data Correction Requests

Your Privacy Policy Questions, Clearly Answered

01 What personal data does pelangi123 collect when I open an account?

02 How is my DANA or OVO transaction data stored?

03 Can I request a copy of all the data pelangi123 holds about me?

04 How do I ask pelangi123 to delete my personal data?

05 Does pelangi123 share my data with other companies?

06 What cookies does pelangi123 use and can I turn them off?

07 How long does pelangi123 keep my account and transaction data?

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